я сегодня получила ответ из Лондонского офиса на свой запрос , где задавала такой же вопрос- почему муж получил ещё 19 мая а я жду до сих пор...уже 5 месяцев и 5 дней ...в ответе было сказано дословно копирую - Dear Sir/Madam,
Thank you for your email.
Please note that not all family members will receive decisions on the same day. If you or a family member have not received a passport request letter, the application remains in process.
Please ensure that you have received a passport request letter before submitting your passport. If you would like to submit passports at the same time, please ensure to wait until each family member has received their passport request letter.
Kind regards,