Добрий вечір.
Ось отримав відповідь на мою скаргу/зауваження в кризову форму щодо довгого терміну розгляду application.
(може буде комусь корисно)
Please do not reply to this email.
Protected A
Good day ,
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
You have reached our dedicated team for individuals affected by the situation in Ukraine.
The Government of Canada continues to be deeply concerned by the deteriorating situation in Ukraine and is actively exploring ways to facilitate applications for Ukrainians in Canada and abroad.
We understand that this may be a difficult time for you and we are here to assist you by providing you with the information we have available at this time.
We can confirm that your application is already flagged for priority processing.
Please note, any attachments (if applicable) included in your enquiry have been added to your file.
You will be contacted if additional information is needed.
Furthermore, we recommend consulting this page to learn how to link your application to your online account in order to check the status of your application.
If you are experiencing difficulties linking your application, please write back to us using the IRCC Web form and choose Technical difficulties located in the drop down menu under the heading Enquiry. Also add the following information:
• The keyword UKRAINE2022
• All the answers provided while trying to link your application. To do this:
◦ once on that page and after entering all your answers, provide us with screen shots.
• Any error messages. To do this, provide us with screen shots showing the full browser window, including the website address field of the:
◦ page preceding the error, and
◦ error message.
• The personal information page of your passport.
We recommend consulting the page immigration measures for people affected by the situation in Ukraine for more information.
We invite you to visit our website regularly, as more details will be posted as they become available.
You can also sign up for email updates on the situation in Ukraine.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
• Download application forms and guides
• Change of address
• Check your application status
• Help Centre - To find answers, you may consult the different sections or type keywords related to your question.
Sincerely,
Charlotte, agent # 5725
Immigration, Refugees and Citizenship Canada
www.canada.ca/en/services/immigration-citizenship.html
CONFIDENTIALITY NOTICE: If you are not the intended recipient or if you received this communication in error, please delete the message without copying or disclosing it.
Note: The information provided may change without notice. If there is conflicting information between the text in the email and the Immigration and Refugee Protection Act, the Citizenship Act or their regulations, the Act and/or Regulations prevail. This email was sent to you in the language of your choice. The information on the IRCC website is available in both official languages. The masculine form is used for convenience; it refers to all genders. The date of birth and country of birth have been omitted from this response for privacy reasons. All information sent to IRCC through the Contact Us web form has been sent and received and the omission will not impact IRCC’s decision.
