Important: The department is aware of the difficulty and delays Ukrainian clients are experiencing in regard to renewing their passports. All clients in Canada must apply to extend their status, ideally before the expiry date of their current visitor record, work or study permit. If they apply before the expiry date, they can continue working or studying with maintained status until we make a decision on their application. Officers can request a written explanation from the client if it is not possible to get a passport extended before the expiry date of their current passport and their visitor record, work or study permit. Officers can request a copy of the client’s expired passport and a letter explaining that they have applied to get their passport extended, and will submit their new passport as soon as it’s received.
www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/service-delivery/ukraine/cuaet-canada-trv-extensions.html
