You have reached our dedicated team for individuals affected by the situation in Ukraine.
We verified the information you provided; however, it differs from the information we have on file.You have reached our dedicated team for individuals affected by the situation in Ukraine.
We verified the information you provided; however, it differs from the information we have on file.
In order to better assist you, we invite you to resubmit your request by filling out the IRCC Web form and by adding the keyword UKRAINE2022 in the Tell us about your situation box in order for us to prioritize your request. Please also include the following information:
Surname and complete given name (including middle name, if applicable) - exactly as they appear on the passport or identity document,
Date of birth (YYYY-MM-DD),
UCI or Application Number,
Country of birth,
Type of application,
Current address,
Telephone number(s),
Email address, and
All information and documents (if applicable) that were submitted with your previous request.
If you are contacting us about someone else's application
We will only share information with you if the principal applicant has authorized you to get information about their application.
To make sure we prioritize your question, please also:
Complete the IRCC Web form by using
In order to better assist you, we invite you to resubmit your request by filling out the IRCC Web form and by adding the keyword UKRAINE2022 in the Tell us about your situation box in order for us to prioritize your request. Please also include the following information:
Surname and complete given name (including middle name, if applicable) - exactly as they appear on the passport or identity document,
Date of birth (YYYY-MM-DD),
UCI or Application Number,
Country of birth,
Type of application,
Current address,
Telephone number(s),
Email address, and
All information and documents (if applicable) that were submitted with your previous request.
If you are contacting us about someone else's application
We will only share information with you if the principal applicant has authorized you to get information about their application.
To make sure we prioritize your question, please also:
Complete the IRCC Web form by using......
