#job
Передам свою позицію в добрі руки, навчу всього що треба, основне - це знання англійської на рівні CLB 6+ або B2+, базовий досвід в Customer Service, Mechanical Aptitude і бажання вчитися, кидайте резюме в особисті 😁
P.S: Потрібен власний транспорт, бо офіс знаходиться одразу за периметром і громадським транспортом туди не добратись 🙂
Service Coordinator/Accounts Receivable
Job type : Full time, Permanent
Salary range : $16-24 (based on experience)
Hours: 40 hrs/week
Duties and responsibilities:
- Managing and coordinating all aspects of service operations, including scheduling, dispatching, and customer service.
- Assigning service tasks to technicians, considering factors such as proximity, skill level, and workload.
- Allocating resources efficiently to maximize productivity and minimize downtime, balancing the workload among team members.
- Tracking the progress of service requests and appointments, ensuring that they are completed within the agreed-upon timeframe.
- Resolving any issues or conflicts that may arise during service delivery, finding solutions to ensure customer satisfaction.
- Maintaining accurate records of service requests, work orders, and customer interactions
- Preparing invoices for completed services, ensuring accuracy in billing, and resolving any billing discrepancies.
- Providing training and support to technicians, helping them develop the skills and knowledge needed to perform their duties effectively.
Skills and Requirements:
• Must have strong organizational skills with the ability to time manage
• Must be detail oriented
• The ability to work under pressure and meet deadlines
• Effective oral and written communication skills
• Proficient with Microsoft Excel and Microsoft Word
• Must have valid Class 5 Driver’s License
• Knowledge of or experience using accounting software
• Mechanical Aptitude is considered an asset
Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
• No weekends
Education:
• Secondary School
Experience:
• Administrative experience: 1 year (preferred)
Location:
• Headingley, MB (on-site)
