Purchase 2 prepaid envelopes:
If you live in Ontario or Quebec, purchase regional envelopes.If you live in another province or territory, purchase national envelopes.
Envelope sizes:
To send us your passport:1 letter-size envelope (318 x 241 mm)
For us to mail you back your passport:1 standard-size envelope (260 x 159 mm)
Write down the tracking numbers for both envelopes.
To track your envelopes with Canada Post or with your courier service:
Use the tracking number for the letter-size envelope to find out when we receive your passport at our office.
Use the tracking number for the return envelope (standard-size), to find out when we mail it back to you.
Prepare your package:
Write your full mailing address on the return envelope (standard-size) in the “Deliver to” field.In the letter-size envelope, put:
your passport,
a copy of your passport request letter showing your unique client identifier (UCI) and application numbers,
the return envelope with your address on it
Choose the correct mailing address:
Canada Post address:
Temporary Resident Visa Section
CPC-Ottawa (e-Application)
PO Box 9640
Ottawa, Ontario
K1G 6T2
Courier address:
Temporary Resident Visa Section
CPC-Ottawa (e-Application)
365 Laurier Avenue West
Ottawa, Ontario
K1A 1L1
